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Platform Authorisation

Written by Igor Simovic
Updated today

Summary

Authorizations connect your Hunch team to the ad platforms you run campaigns on. Integrations connect your team to reporting and notification tools. Both are managed once at the Team level in Settings and apply across all Accounts and users within your Team.

This article covers how to authorize Meta & Snapchat and how to understand permission indicators that appear on businesses, ad accounts, and pages.

How It Works

Authorizations are team-level connections to ad platforms. Once an authorization is in place, Hunch can fetch your businesses, ad accounts, pages, and catalogs from that platform and make them available for use across all Accounts in your Team.

Integrations are optional connections to reporting and notification tools. They do not affect campaign delivery but enable extended analytics and alerting within Hunch.

Both Authorizations and Integrations are managed by Team Admins only. Users with the Member role can view authorized platforms but cannot add, remove, or reconnect them.

Before You Begin

  • Admin access required. Only Team Admins can add or manage authorizations and integrations.

  • Make sure the person completing the authorization holds the necessary permissions on the ad platform β€” at minimum, Admin access over the Business or Organization you plan to connect.

  • You can authorize multiple platforms independently. Each platform's authorization is managed separately within the same Authorizations tab.

πŸ₯³ Hunch is currently working on Tiktok integraion. If you're interested to hear more about it or want to participate in Beta launch, reach out to your Customer Success manager to connect you with Hunch's product team!


Step-by-Step Instructions

To authorize Meta (Facebook)

  1. Go to Settings from the top-right menu.

  2. Open the Authorizations tab.

  3. Click Authorize in the Meta (Facebook) section.

  4. You will be redirected to Facebook to sign in and grant Hunch the required permissions.

  5. Once redirected back to Hunch, you need to select which Businesses you want to connect to Hunch. If you want to change selection at any point, you can do so by clicking Manage.

  6. Click Save to confirm your Business selection.

If you do not see any Businesses or ad accounts after authorization, check that your Facebook account has the required Business Manager permissions for those assets.

To authorize Snapchat

  1. Go to Settings from the top-right menu.

  2. Open the Authorizations tab.

  3. Click Authorize in the Snapchat section.

  4. You will be redirected to Snapchat to sign in and grant the required permissions.

  5. Once redirected back, your Snapchat account will appear as connected.

  6. Select the Snapchat Organizations you want to connect with Hunch.

  7. Click Save.

To reconnect or remove an authorization

  • To refresh an expired authorization: click the Sync icon next to your connected account. This re-triggers the OAuth flow without losing your Business or Organization selections.

  • To remove an authorization: click the Remove icon. This will disconnect all ad accounts and pages associated with that authorization from your Hunch Accounts. Existing campaigns will not be affected but new campaign creation will be blocked until re-authorized.


Understanding Permission Indicators

After authorization, Hunch checks your permission level for each connected entity and displays indicators directly in Settings.

Businesses and Organizations

  • No indicator: You are an Admin over this Business. You will have full access to all capabilities within Hunch.

  • Warning indicator: You are a Member of this Business, not an Admin. Some capabilities are limited β€” see the table below.

  • Missing indicator: This Business was previously connected but is no longer accessible. This is shown differently from a permission warning.

What Members can and cannot do by platform:

Capability

Meta

Snapchat

Run campaigns (automation plans)

βœ… With ADVERTISE or MANAGE on Ad Account

βœ… With ADVERTISE or MANAGE on Ad Account

Create Hunch catalogs

❌ Not available for members

❌ Not available for members

Claim existing platform catalogs

βœ… With MANAGE on catalog

❌ Not available for members

Platform Comparison

Setting

Meta

Snapchat

Business / Org scope

Facebook Business Manager

Snapchat Organization

Re-authorize when expired

βœ… Yes

βœ… Yes

Ad Account required for campaigns

βœ… Yes

βœ… Yes

Page / Profile required

βœ… Yes (Facebook Page)

βœ… Yes (Snapchat profile)

Catalog support

βœ… Full (create & claim)

βœ… Create new catalogs

Managed via Settings > Authorizations

βœ… Yes

βœ… Yes

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